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Privacy Policy

Last updated: 17 June 2025

1. Introduction

Welcome to LeaCare ("LeaCare", "we", "us", or "our"). This Privacy Policy explains how we collect, store, use, and protect your personal data when you use the www.leacare.com website and our mobile application (collectively, the "Services"). It also outlines your rights under applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), where applicable.

2. Data We Collect & Why

  • Device & technical info (OS, IP, device ID) - Collected automatically to ensure Services functionality, security, and troubleshooting
  • Usage data (feature interaction) - Collected automatically for analytics, product/service improvement
  • Name & email - Provided by user for account setup and customer support
  • Email (marketing) - Provided & consented for updates, offers, newsletter
  • Personal profile info (age, gender) - Provided by user for personalisation of care plan
  • Health-related data (goals, skin issues, facial scans) - Provided by user for tailored skincare guidance
  • Purchase and subscription history - Collected automatically to display paid content availability and manage user access

3. How We Use Your Data

  • To provide, maintain, and improve the Services
  • To deliver customer support
  • To send marketing communications (with opt-out options)
  • To customize your service experience
  • For security, fraud prevention, and legal compliance
  • To ensure compliance with platform requirements (e.g., App Store metadata accuracy)

4. In-App Purchases

Some features within the LeaCare app may require additional purchases. These include premium content, subscription-based services, or advanced tools not included in the free version. All such features are clearly labeled in the app and described in our App Store metadata. Users are informed in advance when an extra payment is required.

5. Cookies & Tracking

We use cookies and similar technologies (e.g., beacons, tags) to:
  • Authenticate users and prevent abuse
  • Remember preferences (e.g., language, login)
  • Track marketing consent and interactions
  • Analyze traffic and user behavior
You may manage cookies via your browser or device settings.

6. Third-Party Services

We may use third-party service providers to perform services on our behalf, such as:
  • Hosting
  • Analytics (e.g., Google Analytics)
  • Payment processing
These providers are contractually obligated to handle data securely and are restricted from using it for unrelated purposes.

7. Weather Data and Attribution

Our app uses Apple's WeatherKit service to provide accurate weather information. As required, we display the Apple Weather trademark and cite the legal source: https://weatherkit.apple.com/legal-attribution.html. This ensures transparency regarding the source of weather data in our Services.

8. Data Sharing

We do not sell your personal data. However, we may share data with:
  • Service Providers to operate and improve the Services
  • Affiliates or business partners under appropriate confidentiality terms
  • Legal authorities when required by law or to protect legal rights
  • Business successors in the event of a sale, merger, or acquisition (with appropriate notification)

9. Data Retention & International Transfers

We retain your personal data only as long as necessary for the purposes described above, or to comply with legal obligations. Your data may be transferred to and processed in countries outside of your own, including jurisdictions that may not provide the same level of data protection. In such cases, we implement safeguards like Standard Contractual Clauses (SCCs).

10. User Rights

Depending on your jurisdiction, you may have the right to:
  • Access, correct, or delete your personal data
  • Object to or restrict specific data processing
  • Request data portability
  • Withdraw your consent at any time
  • File a complaint with a data protection authority
To exercise these rights, contact us at .

11. Children's Privacy

Our Services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal data from children. If we discover such data was collected inadvertently, we will delete it promptly. Please contact us if you become aware of this.

12. Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and monitoring. However, no method of transmission or storage is completely secure.

13. Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last updated" date. For material changes, we will provide notice through the Services or via email.

14. Contact Us

If you have questions about this policy or your data, contact us at: